Imagine you are the manager of a store.

If I was the manager of a store, I would give about 3 warnings to that worker who is constantly late and is unmotivated when working. If the worker continues to be like that and had not change the attitude to a positive one then I would have a group vote if that worker should be fired or not. The leadership style that I think I will use is Democratic Leadership because I leave it up to the group to decide whether or not that worker should be fire and if the majority says yes then the worker would be fired.

Why is customer service important?

It will make the customers upset if there's no customer service because if they have problems or if the product they buy is not the one they want or refund, they can go to the customer service and talk it through. If the seller do not have good customer service the store can lose a customer and maybe more because of the word of the mouth. They are helping customers and do what they can for them, if there's no customer service then the store would have a bad reputation.

Apply to the school's business

If we loved the school and staffs motivate us like the West Jet CEO we tend to work harder and proud to come and work in that place. If the place is fun then we would volunteer to help out the school like I did in the previous school I went to, but it's usually in the last years because they teachers knew you more and let you do what ever you want.

What did you learn from this video? What questions does this bring up?

Physic Marketing


- Newton's Law
  Force = Mass x Acceleration (F=Ma)
- The more massive a brand the more baggage the more force is needed to change its positioning
- Bunch of particles dancing around and you shine a light they hide
- Acts of observing the consumers changes their behaviour
  ie. I never let my kids eat junk food (buys it hundreds and thousands a year)
- You can never measure a person on what they say but how they do it 
- You cannot prove a hypothesis through observation, you can only disprove it.
- Can invest a long time on a brand but once it's been screwed up people changes their minds
- Entropy is a measure disorder of a system

Answer what are the 4Ps and what is AIDA in your own words.

The 4Ps are place, product, people, price. It is a market strategy for advertising products. The advertisement will tell the people where it is and price of that product.

AIDA stands for attention, interest, desire and action. It grabs the people's attention from the poster by making attractive and showing their products.

Poster 1:

Poster is informative: 2
Spelling and grammar: 3
Neatness: 3
AIDA: 2
Pictures/Graphic: 2
Total: 12/15

Poster 2:

Poster is informative: 1

Spelling and grammar: 3

Neatness: 3

AIDA: 1

Pictures/Graphic: 2

Total: 10/15

Poster 3:

Poster is informative: 3

Spelling and grammar: 2

Neatness: 2

AIDA: 3

Pictures/Graphic: 2
Total: 12/15

Which category do you predict will generate the most profit for the store?

The store category I predict that is going to make the most money out of the rest, would be the food category. Not that many people care about buying papers or the Titans' clothing because they either they already have it or the clothing is not that in the trend. However they would care more for the food. Candies and sweets tend to attract more people than other things because it's mostly everyone's favourites.

Write a list of things you could say to convince someone to buy the sweater

- Ugly sweater can recreate to a new style.
- It doesn't need to look good and matching.
- You can wear something ugly and it would be call "cool"
- Look different from other people
- Show some clothing with that ugly sweater and show how sickly it would look